OUR DELIVERY PROMISE

We know how important instantaneous delivery is within the industry. Therefore, as soon as your payment for purchasing an item is complete; your item and its supporting information will be sent via email.

FREE DELIVERY

At present, All Delivery is FREE with all our items. There may be a surcharge included in the future. Please can an eye on our delivery policy for ongoing updates.

NO HIDDEN CHARGES

We will not add any additional charges to your item. Whatever item you choose to purchase, our promise is never to sneak in an additional charges without making you aware. Keep an eye on our terms and conditions for more information.

CHECKING ITEMS

It is your prerogative to check your item. If you are unhappy with any element of the delivery or if you find any element of your item files are missing, please contact support@ultimatethemes.co.uk immediately.

DELIVERY TIMESCALE

The timescale quoted online is always as accurate as it can be. As per our promise, your item will be sent as soon as your payment has been received. However, due to unforeseen circumstances e.g. browser issue, email inbox rules etc, you may not receive your item immediately. Please allow up to 24 hours for your item to be received.  If your item has not been received, message our support team or tweet us @ultimatethemes

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